Shipping Policy

Last Updated: May 10, 2026

Thank you for shopping with Herestuff.store. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.

1. Order Processing Time

All orders are usually processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed on weekends or public holidays
  • During busy seasons, promotions, or holidays, processing times may be slightly delayed

Once your order is processed and shipped, you will receive a shipping confirmation email.

2. Delivery Time

Estimated delivery times:

  • United Arab Emirates (UAE): 7–20 business days
  • International Orders: Delivery times may vary depending on the destination country and local courier services

Please understand that delivery times are estimates and may occasionally change due to external factors.

3. Shipping Charges

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Product weight and size
  • Shipping method selected

We may also offer:

  • Free shipping promotions
  • Discounted shipping on selected products

Any applicable shipping fee will be clearly shown before payment is completed.

4. Order Tracking

Once your order has been shipped, you may receive:

  • A shipping confirmation email
  • Tracking information (if available)

Tracking updates depend on the courier service and may take some time to appear after shipment.

5. Delivery Delays

While we work hard to deliver orders on time, delays may occur due to:

  • Customs clearance
  • Weather conditions
  • Courier service disruptions
  • High order volumes
  • Public holidays
  • Unexpected logistical issues

Herestuff.store is not responsible for delays caused by third-party shipping companies or circumstances beyond our control, but we will do our best to assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate:

  • Shipping addresses
  • Phone numbers
  • Delivery details

We are not responsible for failed deliveries or lost packages caused by incorrect information entered during checkout.

If you notice an error in your shipping details, please contact us immediately at:

📧 herestuffstore@gmail.com

7. Lost or Damaged Packages

If your package:

  • Arrives damaged
  • Is lost during shipping
  • Appears incomplete

Please contact us within 48 hours of delivery and provide:

  • Your order number
  • Clear photos/videos of the issue
  • Any relevant delivery information

We will investigate the issue and work with the shipping provider to help resolve it as quickly as possible.

8. International Shipping & Customs

For international orders:

  • Customers may be responsible for customs duties, taxes, or import fees depending on local laws
  • Customs policies vary by country

Herestuff.store is not responsible for customs charges or delays caused by customs authorities.